We provide third-party warehousing and logistics services for medical device, diagnostics, biotech and healthcare companies entering Europe or scaling their European operations. Our ISO 13485-compliant processes support secure storage, inventory management, distribution, customs coordination, returns handling and product traceability. As a practical gateway to Europe, we help companies establish a reliable operational base without building their own logistics infrastructure from the start. This enables more responsive, scalable, and reliable operations in regulated European healthcare markets.

We offer cold-chain warehousing and logistics solutions for temperature-sensitive healthcare products entering or moving within Europe, including diagnostics, medical devices and selected life sciences products. We support controlled storage, validated packaging, monitored transportation, and documentation to help maintain product conformity throughout the supply chain. Our cold-chain capabilities include qualified temperature ranges, digital monitoring, and coordination with experienced transport partners. This gives international companies a dependable gateway to European cold-chain distribution and helps ensure reliable delivery across regulated healthcare markets.

We as an EU importer under MDR Article 13 and IVDR Article 13 for non-EU manufacturers placing medical devices or IVD products on the European market. Our importer services support documentation checks, product traceability, labelling requirements, EUDAMED-related activities, and coordination with manufacturers, authorized representatives and distributors. The service is integrated with our warehousing, logistics and customer support capabilities, creating a practical operational framework for European market entry. This helps manufacturers connect regulatory responsibility with controlled physical distribution and establish a structured route into Europe.

We provide clinical trial logistics for investigational products, diagnostics, and medical devices used in European studies. Our services include import coordination, customs clearance, secure storage, temperature-controlled handling, shipment preparation, and delivery to trial sites. We understand that entering Europe for clinical research requires precise timing, reliable documentation, traceability, strict observation of all agreed processes and close coordination with sponsors, CROs and study partners. By combining operational project management with healthcare logistics experience, we help clients keep European trial-related processes controlled, compliant and on schedule.

We support international healthcare companies with local company representation, customer service and fulfilment support in Europe. Our multilingual team is the front-line contact for customers, distributors, healthcare professionals and partners, including communication under the client’s company name where required. Services may include order handling, invoicing support, returns coordination, complaint handling support, reporting and customer communication. This enables companies to build a trusted local presence, respond professionally to customers in their local language, and create a consistent, high-quality service experience across European markets.